Refunds and Exchanges: Must follow the given procedures.
If you want to return Please follow the steps below.
- Contact the Call Center 02-751-9360 # 602. (Open Monday - Friday from 9:00 to 17:00 hrs.) Or E-mail: johnsonmkt@johnsonfitness.com. To identify the reason for return and purchase order number.
- Our staff will review your order information and respond within 3 days to request authorization to return or request additional documents.
- If the request is approved Please wrap to prevent damage and attached documents with signatures sent back to us.
- When we get out of your check and send it back to the original name is submitted. It takes around 7 working days.
1.
2.
3.
4.
** Customers are responsible for the freight yourself. If you receive damaged goods, call us immediately. **
Conditions for refund
- Product damage can not change the product.
- Defective products can be returned for a refund within 7 days from the date of installation to. serviceth@johnsonfitness.com
- Defective goods must be returned in original condition, unused and in original packaging with all documents and sales receipts.
- Can be refunded only when cash is paid on the purchase.
- Refunds will be made directly to the credit card account of the cardholder.
1.
2.
3.
4.
5.
** If the product is damaged. **
After they arrive, make sure that the product has been damaged during shipping or not. If the product is damaged Please contact us immediately transport officer at Call Center 02-715-0465-7 (Monday - Friday, excluding public holidays from 9:00 to 17:00 hr"&"s.) And specify the order and details of the damage.
